FAQ


Q: Are your products approved by the FDA?

A: All of our ingredients are FDA approved and safe for cosmetics use. 

 

 Q: What is your return policy?

A: Due to the nature of cosmetics we have a no returns policy. However, if you are unhappy with your product, please contact us and we will be happy to help fix the issue. 

 

Q: Are your Multi-Use Cosmetic Sticks of your products safe for eyes, lips and cheeks?

A: We strive to keep the majority of our products safe for whole face use. Every item is listed on our website and notes where you can/can not use them regarding eyes, lips and or cheeks.  

 

Q: Are your products cruelty-free? 

Our products are handmade in small batches and never ever tested on animals.

 

Q: How do I use the Multi Stick Packaging? 

Our Duet multi use color balm sticks are packaged in cardboard containers with a push up bottom. Using your thumb push the top up gently. 

 

Q: Are you a plastic-free company?

We are about 90% plastic free and are looking for ways every day to swap out plastics for glass or paperboard material. Currently, our lip glosses are the only plastic containers we carry. We are looking for a new vendor for glass tubes for lip gloss, if you know anyone please contact us!